Product roadmap

Requested by one of you. If there is something you want PulseRoster to do, email [email protected]. Promote someone and their Discord nickname now changes with them, badge number and all. Pick the format your department uses and turn it on. Available on Standard and above. This release also closes several places where a promotion quietly failed to update Discord roles at all.

Professional communities can now serve their public roster, application forms and invite links from a domain they own — roster.yourcommunity.com instead of a PulseRoster address. Point the DNS record at us and HTTPS is set up for you, usually within a minute. This was listed on the Professional plan for a long time without existing; it exists now.

If you own your community and had not also given yourself a staff role, your Applications inbox was empty — even while the command staff you appointed could see every submission that came in. That is fixed. Owners now see every application and every submission in their community, with no setup required.

An audit of the plan table found features sold as available that are still being built, and one paid feature that was never fully delivered. A custom domain and full API access are now marked "Soon" everywhere they appear, so nobody upgrades expecting them today. White-label branding now does the thing its name promises: it takes our name off your public roster. And PulseCAD no longer appears as available on Free, which it never was.

An application scoped to a subdivision could only be submitted by people already in that subdivision — so the forms you use to recruit into a unit turned away everyone they were built for, and a brand-new unit with no members yet could not receive a single application. Any active member of the unit's parent department can now apply. Nothing about who reviews these applications has changed.

Describing a visual bug in words is hard, and a report that says "the button does nothing" is hard to act on. The Send feedback window now offers to attach a screenshot of the screen you were on. You see exactly what will be sent before it goes, and you can switch it off.

When a save was rejected, PulseRoster said "Validation failed" and nothing else — no field name, no reason. On a long form like the application builder that left you re-checking forty inputs by hand to find the one the server objected to. Errors now name the exact field, including which approval stage or question it belongs to.

The delete confirmation said a deleted community was "recoverable for 30 days" and that we would keep your data "in case you change your mind" — which read as an undo button that does not exist. The 30-day retention is real, but only support can act on it. The wording now says so.

When Discord role sync could not apply a role, it reported a number — a role ID and an error code — which told you nothing about what to fix. It now names the role and, in the most common case, tells you exactly what to change in your Discord server.

PulseRoster is moving to the PulseTech account, the same sign-in already used by PulseCAD, PulseLMS and PulseBilling. You can start using it today. Signing in with an email and password, or with a magic link, is being retired as part of that move — so this is a change worth making now rather than later.

PulseCAD was the only integration that nobody but the account holder could touch, so delegating it meant sharing the login. Staff with the "Manage Discord and API integrations" permission can now set it up themselves.

Accepting an applicant looked like it had lost its template picker when you simply had not written an acceptance template yet. The picker now always appears and points you at where to add one.

Saved response templates only appeared when scheduling an interview. They now show up on accept and decline too, and on the board.

Clock-ins, clock-outs and leave requests made through Discord were missing from your community audit log. They are recorded again.

Creating or editing an application showed an error page instead of the form. Both work again.

Picking an activity type now works on every way of clocking in, not just the /duty on command — including the channel panel buttons and when a supervisor clocks someone in.

Members can now say what they are on duty for when clocking in on Discord, picking from your own activity types instead of everything defaulting to one. Supervisors can correct a time log, or deny one with a reason so the hours stop counting.

Applications can now remove Discord roles as well as grant them, and you can set different role changes for accepting, declining, and moving someone to interview. There is also a "pending applicant" role that is added when someone applies and taken away once their application is resolved.

Members can now go on and off duty from Discord, and their shifts turn into time logs automatically. A live on-duty board shows who is out right now, both in Discord and on your Time Logs page. The Discord bot has also been rebuilt — its commands now return real roster data instead of just linking to the website.

A follow-up to the folder management update: folders and documents can now be restricted to specific departments, every department gets its own private documentation folder automatically, and the sidebar lists your documents so you can drag them straight into a folder.

Documentation folders can now be renamed, moved, and reorganized after they are created, documents can be moved between folders without deleting and re-uploading, and you can control exactly which roles, ranks, subdivisions, or members are able to open a folder or document.

The channel picker now knows which channels your Discord bot can actually post in, and each event shows whether its last notification was delivered. Previously a notification pointed at a channel the bot could not reach simply never arrived, with nothing anywhere to tell you why.

When you add the PulseRoster bot to your Discord, it now asks for permission to view and post in channels. It previously only asked to manage roles, which meant notifications could not be delivered to any private or staff-only channel even after you selected it.

If your community had set up the older single Discord webhook before the Notifications tab existed, that old webhook quietly overrode every per-event channel you chose. Your notifications were sending the whole time — just all into the one old channel. The channel you pick per event now wins.

A PDF documents follow-up: the Edit button now opens a real management page where you can rename a PDF, swap in a new file without re-uploading from scratch, and choose whether members read it page-by-page or as one continuous scroll.

A setup-focused release: a streamlined onboarding wizard with a dashboard setup checklist, automatic placement on your roster, smarter member adding by Discord (real names and avatars — no more placeholders), and a live preview of how your name appears on the roster.

A security-focused release: tighter controls over who can grant staff and command roles, a hardened PulseCAD integration, and a batch of reliability fixes to slot rosters, department transfers, and certifications.

Certification and transfer actions now work reliably with clearer permissions, activity requirements finally honor every setting you configure — weekly tracking, proration, exemptions and thresholds — and we fixed an issue that could make some actions hang.

A big overhaul of the slot-based roster: move and swap members between slots, vacate a seat in one click, set up slots far faster, and reach every department tool from a redesigned navigation.

A new org-chart view of any department, a one-click jump to your own department, cleaner rank icons, and a fix that keeps you signed in while you work.

Upload PDFs straight into your documentation with a built-in viewer, require members to read them, and optionally lock down copying — plus fixes for staff promotions and slot-based rosters.

Community Discovery gets self-serve custom tags with smart suggestions, support is one click away from the footer, and Discord sign-in is more reliable.

Per-community display names now apply everywhere, departments can show or hide callsign and badge columns, plus a round of permission-hardening and reliability fixes.

A round of roster fixes — callsign editing, roster slot menu actions, and stronger permission checks across slot assignments and roster slots.

Command staff can manage subdivisions and ranks without needing to be the owner or hold a separate admin role.

Control how each member’s name appears on your roster — independently per community — plus a simpler name format and a lower Professional price.

Import members straight from your Discord server, plus guided tours tailored to each role.

A redesigned new-community onboarding experience and a public documentation site.

A ground-up rebuild on a new tech foundation. Same multi-tenant model, faster pages, cleaner UI, and a stack of new community-management features. V2 is now live at roster.mypulsetech.com — V1 data preserved end-to-end, V2 demo community brought along, public roster URLs unchanged.

Smaller release with Discord configuration polish, subscription cancellation flow, and the beta migration modal preparing communities for the V2 cutover.

Locked down the platform with a security pass and shipped the Documentation system — versioned SOPs and policies with member acknowledgment tracking.

Big push on staffing workflows: department-level role assignments, member transfers between departments, and a full audit trail of who did what.

First major iteration after launch — fixed early subdivision bugs and added community-level management tools.