Back to Home

Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect the following types of information:

  • Account Information: Email address, display name, and password (hashed) when you register with email, or Discord profile information when you sign in with Discord.
  • Community Data: Information you provide about your community, departments, members, and related roster management data.
  • Usage Information: Log data including IP addresses, browser type, and pages visited to help us improve our service.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the PulseRoster service
  • Process transactions and manage your account
  • Send important service-related notifications
  • Improve and optimize our platform
  • Protect against fraud and abuse

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

4. Third-Party Services

We integrate with the following third-party services:

  • Discord: For OAuth authentication and bot integrations. Discord's privacy policy applies to their handling of your data.
  • Stripe: For payment processing. Stripe's privacy policy governs their handling of payment information.

5. Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With service providers who assist in operating our platform

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Export your community data

7. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. You can request deletion of your account at any time, and we will delete your personal data within a reasonable timeframe.

8. Cookies

We use essential cookies to maintain your session and preferences. These are necessary for the proper functioning of the service.

9. Children's Privacy

PulseRoster is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at [email protected]